Most people start to get worried—even downright frightened—when they look in the mirror and first notice the gray hairs, wrinkles, sagging skin, or receding hairlines. This experience is now happening to the baby-boomers—the largest segment of our population. The reason that we’re seeing record numbers of face-lifts, use of special creams, and health club enrollment… »»»

When you were growing up, did you ever dream of doing certain things? Being something? I’m sure you did, but what happened along the way? Most people want to keep up with the Joneses, or live by others’ standards. How sad for us that we let the opinions of others get in the way… »»»

We’ve all had awful customer service, and we’ve had wonderful service. Customers have a “ME” sign invisibly written on their forehead, according to Holly Stiel in her book, The Neon Signs of Customer Service. They want to be taken care of… understandably. In order to get the most out of your customer service people… »»»

Imagine a world where we didn’t speak, read, or use sign language. What would we do? How would we connect with people without written, verbal, or body language? It’s a little scary to think of such a world, yet, sometimes people in our world are almost living this way. They’re not literally living without… »»»

Unless you’re a one-person business, teamwork plays an important part in your success. In fact, even sole proprietors must think of others as team members, such as suppliers, customer reps, etc. When you realize that your success depends on others (and that their success depends on you), you’ll have an exciting synergistic operation. Americans… »»»